Delivery Service

IN LIGHT OF THE CURRENT CORONAVIRUS COVID-19 OUTBREAK WE ARE CURRENTLY RUNNING OUR ONLINE DELIVERY SERVICE SLIGHTLY DIFFERENT TO OUR USUAL FORM. DUE TO EXTREMELY HIGHER VOLUMES OF ORDERS WE ARE UNABLE TO OFFER SAME DAY DELIVERIES.

£20 MINIMUM ORDER

WE'RE WORKING ON A 2 DAY SERVICE. 
ALL ORDERS PLACED BEFORE 1PM WILL QUALIFY FOR NEXT DAY DELIVERY.
ANY ORDERS PLACED AFTER 1PM WILL BE DELIVERED THE DAY AFTER (E.G IF YOU ORDER AFTER 1PM ON MONDAY YOUR ORDER WILL BE DELIVERED ON WEDNESDAY). 

OUR ONLINE ORDERS CLOSE @ 1PM THURSDAY FOR DELIVERY ON FRIDAY WITH NO DELIVERIES CARRIED OUT 
SAT, SUN & MON. THEY REOPEN @ 7AM MONDAY MORNING.

WE ASK ALL OUR CUSTOMERS TO PLEASE ALSO ADHERE TO OUR 2 DAY DELIVERY SERVICE. IF YOU WOULD LIKE TO ORDER FOR A DATE 3,4,5+ DAYS DOWN THE LINE WE ASK YOU PLEASE CALL US.ANY ORDERS PLACED FOR LONGER DAYS IN ADVANCE WILL BE GIVEN FULL REFUNDS.
(WE UNDERSTAND THIS IS NOT THE MOST IDEAL SITUATION BUT DUE TO THE CURRENT CLIMATE ITS THE BEST WAY FOR US TO CONFIRM YOUR ORDERS & KEEP UP WITH STOCK - THANKS FOR YOUR UNDERSTANDING)

HOW IT WORKS:

PLACING YOUR ORDER:

WE HAVE 2 OPTIONS IN WHICH TO PLACE YOUR ORDER WITH US -



VIA OUR ONLINE STORE:

WWW.SW18VILLAGEBUTCHERS.COM



VIA PHONE:

0208 488 5106



PREPPING YOUR ORDER:

YOUR ORDER WILL BE FRESHLY PREPPED IN OUR '5 RATED HYGIENE' STORE (WHICH IS ANTI-BACTED & STERILISED EVEN MORE REGULARLY THAN USUAL) BY ONE OF OUR TEAM, ALL ORDERS ARE PACKED IN A BOX OR BAG DEPENDING ON SIZE.


 DELIVERY: 

WE AIM TO GET ALL DELIVERIES OUT IN THE TIME FRAME LISTED ABOVE. ALL ORDERS PLACED BEFORE 1PM WILL BE DELIVERED THE NEXT DAY & ALL ORDERS PLACED AFTER 1PM WILL BE DELIVERED THE DAY AFTER (ALL DELIVERIES ARE SUBJECT TO AVAILABILITY). ALL OUR DELIVERIES ARE CARRIED OUT BY US PERSONALLY IN OUR OWN PERSONALISED VILLAGE BUTCHERS REFRIGERATED VAN.

OUR DRIVER WEARS PROTECTIVE GLOVES & A FACE MASK WHERE APPLICABLE. ALL ORDERS ARE LEFT ON THE DOORSTEP AFTER KNOCKING TO ENSURE NO CONTACT IS MADE & THE GOVERNMENTS GUIDELINES FOR SOCIAL DISTANCING IS UPHELD.


 WE ARE ONLY OPERATING A 'LOCAL' SERVICE. OUR DELIVERY POSTCODES INCLUDE:

SW18, SW19, SW17, SW15, SW20, SW6 & SURROUNDING AREAS.

WE USE THESE POSTCODES AS GUIDELINES - IF YOU'RE JUST SHORT OF THESE PERIMETERS A DELIVERY CAN EASILY BE ARRANGED, PLEAE CALL OR GET IN TOUCH.

PLEASE KEEP IN MIND THAT WE ARE CURRENTLY EXPERIENCING VERY HIGH VOLUMES OF ORDERS BOTH ONLINE & OVER THE TELEPHONE AS WELL AS BUSINESS IN OUR SHOP. ALTHOUGH WE ARE TRYING OUR VERY HARDEST TO KEEP ON TOP OF WHAT WE HAVE IN STOCK & OUR WEBSITE UP TO DATE PLEASE BE AWARE THAT FROM TIME TO TIME SOME PRODUCTS MAY SLIP THROUGH & WE MAY NOT HAVE THEM CURRENTLY IN STOCK & AVAILABLE. IF THIS IS THE CASE WE WILL BE IN CONTACT TO OFFER AN ALTERNATIVE, A LATER DATE FOR DELIVERY OR A FULL REFUND FOR SUCH UNAVAILABLE PRODUCTS - WE THANK YOU IN ADVANCE FOR YOUR COOPERATION.